Detailed Information on Mediation, Its Processes, and More

As discussed previously, a mediator is a neutral person assisting the parties in reaching a mutually acceptable resolution of the dispute. Their role is not to give advice, make decisions, or decide who is right or wrong. The mediator does not decide the case but helps the parties communicate so they can try to settle the dispute themselves.

Our fees are very reasonable. We are here to serve our local communities in meeting the dispute resolution needs of everyone. Metropolitan Mediation Services has donors that may assist in the payment of mediation fees if you are unable to pay.

The mediation process is informal. It is not necessary to have an attorney present during mediation. Attorneys can be consulted at any point during the process.

Mediation is confidential. The parties, their representatives, and the mediator are all obligated to keep the contents of a mediation, written or verbal, strictly confidential in accordance with the terms of the agreement to mediate.

The mediator shall not be compelled to divulge any information disclosed in the mediation or to testify subsequently regarding the mediation in any administrative or judicial forum, except as required by law.

At this time, most mediations are conducted via Zoom. Other arrangements can be made, if required. Mediation sessions are scheduled for two hours. Many sessions do not take the full two hours, but you should set aside that amount of time.